What is a Sales Team Member?
A sales team member profile combines:
A name and identity - First and last name
A LinkedIn account - For sending connection requests, messages, and InMails
Email accounts - One or more email addresses for email outreach
A voice clone - For AI-generated personalized voice messages
AI context - Background information that helps AI generate on-brand responses
Creating a Team Member
Go to My Sales Team in the sidebar
Click Add Team Member
Fill in the profile details:
First Name / Last Name - Used in message personalization
LinkedIn Account - Select a connected LinkedIn account (each can only be assigned to one profile)
Email Accounts - Select one or more connected email addresses
Voice Clone - Choose a cloned voice for voice messages
AI Context - Describe the person's role, tone, and communication style
AI Context
The AI Context field helps MailMoo generate personalized content that matches each team member's style. Include:
Their role and expertise
Communication tone (formal, casual, friendly)
Key talking points about your product/service
Calendar link - Add your Calendly, Cal.com, HubSpot, or TidyCal link and it will be automatically detected and displayed in your inbox.
Usage Dashboard
The My Sales Team page shows aggregated daily usage across all accounts:
Connection Requests Today - Total sent vs. daily limit
Messages Sent Today - LinkedIn messages sent vs. limit
Emails Sent Today - Emails sent vs. limit
Each team member card also displays individual usage stats for their connected accounts.
Using Team Members in Campaigns
When you create a campaign sequence, you select which team members will execute the outreach. The sequence will:
Send LinkedIn actions through the member's connected LinkedIn account
Send emails through the member's connected email accounts
Use the member's voice clone for voice messages
Apply the AI context when generating personalized content
Best Practices
One LinkedIn account per member - LinkedIn accounts can only be assigned to one team member
Multiple email accounts - You can assign multiple email addresses to distribute sending load
Detailed AI context - The more context you provide, the better AI-generated content will match your brand
Include calendar links - Add your booking link in the AI context for easy meeting scheduling