Overview
MailMoo allows you to connect your email accounts to send personalized email outreach as part of your sequences. Once connected, you can use your email accounts alongside LinkedIn to create multi-channel campaigns.
Supported Email Providers
MailMoo supports any email provider that offers IMAP/SMTP access, including:
Gmail / Google Workspace
Outlook / Microsoft 365
Custom domain emails (via any email hosting provider)
Before You Connect
Before connecting your email account, make sure you have proper DNS records configured to maximize deliverability and avoid landing in spam. See our guide on Email DNS Records for Better Deliverability for detailed instructions on setting up SPF, DKIM, and DMARC records.
What You'll Need
To connect any email account, you'll need:
Email address and password (or App Password for Gmail)
IMAP server (for receiving): e.g., imap.gmail.com
IMAP port: Usually 993 (SSL) or 143 (TLS)
SMTP server (for sending): e.g., smtp.gmail.com
SMTP port: Usually 465 (SSL) or 587 (TLS)
Connecting a Gmail Account
For Gmail accounts, you'll need to use an App Password instead of your regular Google password. This is the simplest and most secure method.
Step 1: Enable 2-Step Verification
App Passwords require 2-Step Verification to be enabled on your Google Account.
Go to your Google Account Security settings
Under "How you sign in to Google," select 2-Step Verification
Follow the prompts to enable it
Step 2: Create an App Password
Go to your Google App Passwords page
You may need to sign in again
Enter a name for the app (e.g., "MailMoo")
Click Create
Google will display a 16-character password — copy this immediately (you won't be able to see it again)
For more details, see Google's official guide on App Passwords.
Step 3: Connect in MailMoo
Navigate to My Sales Team in MailMoo
Click Add Email Account
Enter your Gmail address
Paste the 16-character App Password (not your regular Google password)
Use the following server settings:
IMAP Server: imap.gmail.com
IMAP Port: 993
SMTP Server: smtp.gmail.com
SMTP Port: 587
6. Click Connect
Connecting an Outlook / Microsoft 365 Account
Step 1: Get Your Server Settings
For Outlook.com accounts:
IMAP Server: outlook.office365.com
IMAP Port: 993
SMTP Server: smtp.office365.com
SMTP Port: 587
For Microsoft 365 business accounts, the settings are typically the same, but check with your IT administrator if you encounter issues.
Step 2: Connect in MailMoo
Navigate to My Sales Team in MailMoo
Click Add Email Account
Enter your Outlook email address and password
Enter the IMAP and SMTP server settings above
Click Connect
Note: If your organization uses multi-factor authentication, you may need to create an App Password in your Microsoft account settings.
Connecting Other Email Providers
For other email providers, you'll need to obtain your IMAP and SMTP settings from your provider.
Common Provider Settings
Provider | IMAP Server | IMAP Port | SMTP Server | SMTP Port |
Gmail | imap.gmail.com | 993 | smtp.gmail.com | 587 |
Outlook/365 | outlook.office365.com | 993 | smtp.office365.com | 587 |
Yahoo Mail | imap.mail.yahoo.com | 993 | smtp.mail.yahoo.com | 587 |
Zoho Mail | imap.zoho.com | 993 | smtp.zoho.com | 587 |
Steps to Connect
Navigate to My Sales Team in MailMoo
Click Add Email Account
Enter your email address and password
Enter your IMAP server address and port
Enter your SMTP server address and port
Click Test Connection to verify the settings
Click Connect
Tip: Contact your email hosting provider if you're unsure of your IMAP/SMTP settings.
Troubleshooting
"Authentication failed" error
Double-check your email and password
For Gmail, make sure you're using an App Password, not your regular Google password
For other providers, check if "less secure app access" needs to be enabled or if you need an App Password
"Connection timed out" error
Verify the server addresses and ports are correct
Check if your firewall or network is blocking the connection
Emails landing in spam
Make sure your DNS records (SPF, DKIM, DMARC) are properly configured
See our guide on Email DNS Records for Better Deliverability